What a year of ups and downs. Coming off a year of unprecedented remodeling demand combined with supply chain volatility and out-of-control costs, not much changed to start 2022. Rather than sit around and complain, the DR team invested our time and resources in understanding the reality of the situation and getting better any way that we can. This included industry education, certifications, and improving the overall client experience. Let’s take a look at some highlights…
January-March
To kick off the year, the DR Team hit the road and attended the International Builders’ Show in Orlando, FL. This is THE premier trade show for the construction and remodeling industry, showcasing the newest design trends, innovative products, and industry education to attendees from all over the world. Our team obtained a wealth of knowledge and can’t wait to incorporate new ideas that will help transform our clients’ homes!
April-June
The second quarter of 2022 included another road trip, sandwiched by a prestigious industry award AND certification! After learning that DR received the Guildmaster Award (with Highest Distinction) for demonstrating exceptional customer service in the remodeling industry, we were able to visit a nationally recognized remodeling firm in Atlanta, GA, Innovative Construction. Through Remodelers Advantage, a national organization dedicated to improving remodeling best practices, we visited Clark Harris and his wonderful team of professionals to learn exciting new ways we can best enhance OUR client experience. And to top it off, Scott DiFabion earned the prestigious Certified Remodeling Project Manager (CRPM) designation through NARI (the National Association of the Remodeling Industry)!
July-September
On the heels of being nationally recognized with the Guildmaster Award, DiFabion Remodeling was honored to be named one of the top 100 Remodelers in the nation by Qualified Remodeler Magazine. The recipients of this honor demonstrated the top three service traits in the remodeling industry, including “professional and organized, having expertise, and astounding problem resolution,” in addition to a stellar recommendation rate of 99% by past clients! Locally, DR’s own, Toni Reavis, was busy furthering the NARI core purpose to advance and promote the remodeling industry’s professionalism, product, and vital public purpose through Women In NARI, a sub-group created by our local Charlotte chapter. WIN’s mission is to educate women and youth on the diverse careers and impacts that can be made in the remodeling industry. Keep up the great work, Toni!
October-December
DR finished the year strong by winning five local Contractor of the Year (CotY) awards for NARI Charlotte in the categories of best Residential Interior, Addition, Exterior, Detached Structure, and the People’s Choice Award! With the countless blessings we received in 2022, it was time for DiFabion Remodeling to give back to the community and raise money for local families in need during the holiday season. Through the Business Leaders of Charlotte (BLOC), DR was able to participate in the annual BLOC-n-Bowl, where we “bowled for dollars” and helped raise $30,000 to help purchase holiday necessities like groceries and warm clothing for local Charlotte families, as well as a sizable donation to Alongside Families, a local nonprofit focusing on family preservation and the prevention of children unnecessarily entering foster care during a family crisis. This truly was the most rewarding experience we had all year.
In Closing…
There you have it. Another year in the books! The DiFabion Family would like thank all of our wonderful team members and clients, and wish you all a safe and enjoyable holiday season with your family and friends. We can’t wait for another exciting year and look forward to facing the many challenges it may bring, head-on and without fear!
